Privacy Policy
This policy explains how Gastro Health handles personal information from patients, website visitors and people who contact the practice.
Last updated: 2 June 2026
1. Who we are
Gastro Health is the trading name of Besherdas Limited trading as Gastro Health. Registered in the UK. Company No. 07974725. The practice can be contacted at info@gastrohealth.co.uk or by telephone on 020 8440 6389.
2. Information we may collect
We may collect your name, contact details, date of birth, referral information, appointment details, insurer details, payment information, health information, correspondence and website enquiry information.
3. How information is used
Information is used to respond to enquiries, arrange appointments, provide clinical care, manage administration, process payments, communicate with insurers or referring clinicians, meet legal and regulatory duties, and maintain accurate patient records.
4. Legal basis
Health information is processed where necessary for medical diagnosis, provision of healthcare and management of healthcare services. Other personal information may be processed for contract, legal obligation, legitimate interests or consent where appropriate.
5. Sharing information
Information may be shared with hospitals, laboratories, imaging providers, insurers, payment providers, referring clinicians, regulatory bodies, professional advisers and IT or administration providers where necessary and appropriate.
6. Website enquiries
Please do not send urgent medical information through website forms or email. Website enquiries may not be suitable for emergency or time-critical clinical issues.
7. Doctify and third-party links
Booking and review links may take you to Doctify or other third-party websites. Those websites operate under their own privacy policies and terms.
8. Data security
Reasonable technical and organisational measures are used to protect personal information. No online system can be guaranteed completely secure.
9. Retention
Clinical and administrative records are kept for as long as necessary for healthcare, legal, regulatory and professional obligations.
10. Your rights
You may have rights to request access, correction, deletion, restriction, objection or portability of your personal information, subject to legal and clinical record-keeping requirements.
11. Complaints
Please contact the practice first with any privacy concern. You may also contact the UK Information Commissioner’s Office if you are unhappy with how your data is handled.